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Legal Information



This Website is offered to you by OxSonics Ltd (“OxSonics”). OxSonics aims to make your online experience and interaction with our website as informative, relevant and supportive as possible. One way of achieving this is to use cookies, web beacons or similar techniques, which store information about your visit to our site on your computer. We feel that it is very important that you know what cookies our website uses and for what purposes. This will help protect your privacy, while ensuring our website’s user-friendliness as much as possible. Below you can read more about the techniques used by and via our website and the purposes for which they are used. This is only a statement about privacy and our use of website techniques and is not a contract or agreement.

What are cookies, web beacons and similar techniques?

A cookie is a tiny data file, which is stored on your computer within the web browser, when certain web pages are visited. A cookie does not contain or collect information in isolation, but when read by a server via a web browser; it can give information to facilitate a more user friendly service such as detecting errors. We do not retain a cookie longer than necessary.

Web beacons are small graphic images (also called “pixel tags” called or “clear OxSonics’ ”) that may be installed on or in our websites, communication services, applications and other used tools. Web beacons are used for different purposes, including measuring performance of our website, tracking the number of visitors to our websites and how to navigate it accordingly.

Under similar techniques for storing information we understand other technologies that store information on your browser or device and that use local shared objects or local storage. Examples include flash cookies, HTML 5 cookies and other web application software methods. For simplicity, we use the term cookie in our policy to cover the total scope of cookies, web beacons and similar techniques. To use our website fully, you will need to have cookies enabled. If you do not wish to enable cookies, you can still browse the site; however certain features of the site may be limited.

This information is outlined as part of our efforts to comply with recent legislation and to ensure that we are open, honest and clear about cookies and privacy. Please refer to our Privacy Policy for more information about privacy.

How do we use cookies?

You may notice the presence of different types of cookies generated on your visit to this website. We use Functional cookies and Analytical cookies.

Functional cookies

Functional cookies are necessary to make it possible to surf the website(s) of OxSonics and use the website’s functions, such as accessing protected areas of the website. Without these cookies, such functions are not possible.

We might use these cookies for:

  • Authentication of users for a secured login;
  • Remembering information that you fill in on the various pages when ordering so that you don’t have to fill in all your details repeatedly;
  • Passing on information from one page to the next, for instance if a long survey is being filled in or if you need to fill in a large number of details for an online order;
  • Storing preferences such as language, location, the number of search results to be displayed etc.;
  • Storing settings for optimal video display, such as buffer size and your screen’s resolution details;
  • Reading your browser settings so that we can display our website optimally on your screen;
  • Locating misuse of our website and services, for example by recording several consecutive failed log-in attempts; Loading the website evenly so that it remains accessible;
  • Offering the option of storing log-in details so that you don’t have to enter them every time; Making it possible to place a reaction on our website.

Analytical cookies

These cookies gather information about the surfing behaviour of visitors to our websites, such as which pages are visited often and whether visitors receive error messages. By doing this we are able to make the structure, navigation and content of the website as user-friendly as possible for you. We do not link the statistics and other reports to individuals.

We might use these cookies for:

  • Keeping track of the number of visitors to our web pages;
  • Keeping track of the length of time that each visitor spends on our web pages;
  • Determining the order in which a visitor visits the various pages on our website;
  • Assessing which parts of our site need to be improved; optimising the website.

We might use software like Google Analytics to analyse page use, page interactions and the routes taken through our sites. These are known as “website metrics” or ‘analytics’.

Google Analytics is a web analysis service that is offered by Google Inc. (Google). Google Analytics uses cookies to analyse the usage of the website by Users. Google uses aggregated statistical data to give OxSonics an insight in the way Users use the website. Based on the guidelines of the EU Data Protection Authority, we made Google Analytics more privacy friendly by:

  • Ensuring we have a “Processing Contract” with Google;
  • Activating in Google Analytics the IP addresses anonymisation;
  • Ensuring sharing of data with Google will not take place.

Google may only provide this data to third parties if Google is required to do so by law, or to the extent necessary for third parties processing this data on behalf of Google.

You can prevent collection of the data generated by the cookie and pertaining to their use of the website (including your IP address) by Google and the processing of such data by Google by downloading and installing the following browser plug-in:

Your choices

OxSonics places and uses the functional cookies when you explore our website to ensure the proper functioning of the website. Only after you have given your consent, OxSonics places the analytical, advertising and social media cookies. We provide you the choice to set your preference related to the use of the kind of cookies for the first use of the website. We will store you preference for your next visit but you can always adjust your preference.

How to control cookies

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being used. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Terms of use

Terms of use

Please read the Terms of Use for the website of OxSonics below. Welcome to the OxSonics website (“Website”). This Website and its contents are property of and managed by OxSonics Ltd (henceforth “OxSonics”) whose principal office is at The Magdalen Centre, Oxford Science Park, Robert Robinson Avenue, Oxford, OX4 4GA, UK


These terms and conditions of use (‘Terms of Use“) apply to your visits to and your use of the Website, as well as to all information, recommendations and/or services provided to you on or through this Website (the “Information“). By accessing and using this Website you agree to the applicability of our Terms of Use. These Terms of Use can at all times be changed or otherwise amended by OxSonics. The changed or amended Terms of Use enter into force at the moment of publication on this Website. Users of the Website are advised to regularly read the Terms of Use for possible changes. These Terms of Use were last changed on 16 November 2021.

Information and Liability

The Information is for general information purposes only and does not constitute advice. OxSonics will make reasonable efforts to keep the Information on this Website accurate and up to date but does not guarantee that theWebsite and the Information or both is free of errors, defects, malware and viruses or that the Website and/or Information is accurate and up to date.

OxSonics shall not be liable for any damages resulting from the use of (or inability to use) the Website, including damage caused by malware, viruses or any incorrectness or incompleteness of the Information or the Website, unless such damage is the result of any wilful misconduct or from gross negligence on the part of OxSonics.

OxSonics shall further not be liable for damages resulting from the use of (or inability to use) electronic means of communication whether or not relating to the Website, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

Privacy Statement

Personal data provided or collected through or in connection with this Website shall only be used in accordance with the OxSonics Privacy Statement. The Terms of Use shall be subject to the OxSonics Privacy Statement as posted on this Website.

Linked Sites

This website may provide links to external internet sites. OxSonics shall not be liable for the use or the content of internet sites that link to this site or which are linked from it. The OxSonics Privacy Statement does not apply to any collection and processing of your personal data on or through such external sites.

Intellectual Property

Unless otherwise indicated, all rights to this Website and the Information, including copyright and other intellectual property rights, are owned by OxSonics. Users are permitted to read the Website and the Information and make copies for their own personal use, for example by printing or storing it. All other use of Website or the Information, for example the storage or reproduction of (a part of) the Website in any external internet site or the creation of links, hypertext links or deep links between the Website and any other internet site or any other use, is prohibited without the express written consent of OxSonics. OxSonics, and all other trademarks figuring on this Website are registered trademarks of OxSonics, OxSonics or any of its affiliates and/or subsidiaries.

Unsolicited Ideas

In the event you post unsolicited ideas and/or materials whether consisting of texts, images, sounds, software, information or otherwise (the “Materials“) on this Website or send these to OxSonics by e-mail or otherwise, OxSonics shall be entitled to use, copy and/or commercially exploit such materials to the fullest extent and free of charge and OxSonics shall not be bound by any confidentiality obligation in respect of such materials. You hereby indemnify and hold OxSonics harmless from and against all actions, claims and liabilities, suffered, incurred or sustained as a result of the use and/or exploitation of the materials infringing the (intellectual property) rights of any third party or otherwise being unlawful towards a third party.


In the event that any provision of these Terms of Use or the application thereof becomes or is declared by a court of competent jurisdiction to be illegal, void or unenforceable, the remainder of these Terms of Use shall continue in full force and effect and the application of such provision shall be interpreted so as reasonably to effect the intent of the Parties here to. The Parties further agree to replace such void or unenforceable provision of these Terms of

Use with a valid and enforceable provision that shall achieve, to the extent possible, the economic, business and other purposes of such void or unenforceable provision.

Applicable Law and Jurisdiction

These Terms of Use shall be exclusively governed by the laws of the UK. All disputes arising in connection with these Terms of Use, including disputes concerning the existence and validity thereof, shall be submitted to the competent courts of the UK unless binding statutory requirements specify otherwise.

Privacy Statement


This Privacy Statement Policy governs the collection, use and other forms of processing of personal data by OxSonics Ltd. (“OxSonics”) related to our services, our OxSonics products and this website.

Who is responsible for collecting and processing of your personal data?

OxSonics Ltd, The Magdalen Centre, Oxford Science Park, Robert Robinson Avenue, Oxford, OX4 4GA, UK is the legal entity responsible for all collection and all processing of your personal data in connection with the products, services and websites of OxSonics. OxSonics is committed to respecting and safeguarding your privacy and the security of your personal data you share with us.

Why do we collect your personal data?

Personal data is information that identifies you as an individual or relates to an identifiable individual. When you choose to register your personal data, contact us, or visit our websites, we will collect some personal data about you. We process these personal data for the following purposes:

  • communicate with you in a personal way or to inform you about OxSonics products or services, consistent with your choices;
  • provide customer service, including service around the purchase of services and products, fulfil obligations and product recalls for our own services and those of related companies, and to deal with any enquiries or complaints;
  • administer your participation in any contests, promotions, surveys or website features;
  • perform market research and improve our business, services and OxSonics products or to develop new business, services and products;
  • perform statistical analyses and reporting;
  • providing services on the internet;
  • communicating with participants and offering a loyalty program;
  • provide app functionality, including providing relevant commercial messages;
  • to communicate future promotional and marketing information including direct marketing purposes and retargeting;
  • to aggregate and/or anonymise personal data in order to generate other data for our use;
  • to comply with our legal obligations, resolve disputes, or enforce our agreements;
  • as otherwise stated at or about the time information is collected

Which personal data we process?

Which personal data we exactly process, depends on which websites, products or services you use. We process the following personal data.

Personal data you provide to us:

This is the personal data that you enter when you use our websites, products or services. This data includes e.g.your name, address, gender, email address, phone number, age and birth date.

How do we collect your personal data?

The categories of personal data and the purposes for which we process the personal data as well as the legal basis for the processing include; Contact form customer service; Product promotion; Events or online forum; Visit our websites (cookies); Log on our websites via social media.

Our legitimate interests include: marketing, advertising, IT management, research and analysis of our products or services, business management, legal affairs, internal management. You have the right to withdraw your consent which you may have given to the processing of your personal data at any time by sending your withdrawal request to OxSonics Ltd, The Magdalen Centre, Oxford Science Park, Robert Robinson Avenue, Oxford, OX4 4GA, UK

How do we share or transfer your personal data?

OxSonics may share your personal data also with third parties to perform certain processing activities on behalf of OxSonics to facilitate services they provide to us. These can include providers of services such as website hosting, data analysis, payment processing, order fulfilment, information technology and related infrastructure provision, customer service, email delivery, auditing, and other services. OxSonics may also share your personal data to third parties, to permit them to send you marketing communications, consistent with your choices. OxSonics requires these third parties to process and protect your personal data diligently. OxSonics will not sell your personal data to third parties.

OxSonics might reorganise, merge or in any other way sell or dispose (part of) a business company to another company. Where such business relates to OxSonics such transfer of ownership may include the transfer of your personal data to the new owner and its advisors. We will otherwise only disclose your personal data if so required or authorised by law, where necessary for preventing or combating fraud, where necessary for dispute resolution, or for any other pressing legitimate need which under the circumstances must outweigh your privacy interests, such as the security of our business and the safety of our staff.

How do we protect your personal data?

OxSonics will take appropriate technical and organisational security measures against loss or unlawful processing of personal data. This may include using secure registration forms, encryption of data, and restricting access to your personal data. Please note that some third countries do not provide for an adequate level of protection for your personal data.However, you can be assured that OxSonics will take appropriate safeguards for the confidentiality and protection of your data.

How long do we retain your personal data?

We retain personal data for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.

The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide our services to you (for example, for as long as you have an account with us or keep using our services);
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).

Cookies, web beacons and similar techniques

If you are using our websites, services, applications, tools, we may use cookies, web beacons and other similar technologies for storing information to provide you with a better, faster and safer browser experience.

Please refer to our Cookie Policy for the explanation of cookies, web beacons and similar techniques, how we use these techniques and how you can control these techniques.

General Data Protection Regulation (GDPR)

We make sure that all data is handled in a legal, fair and transparent manner. OxSonics may sometimes work with third parties, but we keep those parties to the same high standard to ensure that all data is protected under the strict principles of GDPR. OxSonics will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Your rights

If you would like to request to review, correct, update, suppress, restrict or delete personal data, object to the processing of personal data, or if you would like to request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), you may contact us by sending a request to the postal address: OxSonics Ltd, The Magdalen Centre, Oxford Science Park, Robert Robinson Avenue, Oxford, OX4 4GA, UK. We will respond to your request consistent with applicable law.

In your request, please make as clear as possible what personal data your request relates to. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event within any applicable legally required timeframes.

Website creation and hosting

This website is managed and hosted by thinkerdoer LTD (UK) and thinkerdoer LLC (USA), who work as visual brand advisors to OxSonics. Design, content and build of this website have been created by thinkerdoer and OxSonics.

Contact, questions, feedback

If you have any questions about this Privacy Statement, please contact us. You have the right to lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection law occurs.

Privacy Statement Policy changes

We may change this Privacy Statement from time to time. Any changes will become effective when we post the revised Privacy Statement. If necessary, we will inform you when we change the Privacy Statement. This statement was last modified on 16 November 2021.

Cookies Policy changes

We may change this Cookies Policy from time to time. We will inform you when we update the cookie policy but we also encourage you to take notice of this policy regularly. This policy was last modified on 16 November 2021.

Questions and feedback

Please send us your questions and comments about cookies or privacy to OxSonics Ltd, The Magdalen Centre, Oxford Science Park, Robert Robinson Avenue, Oxford, OX4 4GA, UK.